Quality and accreditation
Anyone who lets molecular findings feed into treatment decisions must know what they rest on.
Accreditation
Since April 2006 we have been a DAkkS-accredited type A inspection body to DIN EN ISO/IEC 17020 — the German accreditation system, which ranks among the most exacting in Europe in laboratory medicine. The accreditation covers not only molecular pathology but the entire operation: sample receipt, assignment, reporting, release, archiving.
In practice this means: every step is described, every deviation is documented, and an external assessor reviews it at regular intervals. For you as the sender, that is the difference between a report that is correct and a report that someone claims is correct.
Who signs
Every report is released by a specialist in pathology. Not by a machine, not by an algorithm, and not by someone who never saw the material.
This is not to be taken for granted. In the shipping logic of large providers, material is received, processed and a report is spat out. If something is amiss, no one notices. With us, the same physician who assesses the material is the one who signs at the end — and if something strikes them, they call.
What we do not report
If a value lies outside the validated range, we do not report it. Such values may be an artefact or a technical error, and a figure we do not trust ourselves has no place in a report. You will hear from us in that case.